Terms of Service

Last updated: 2 October 2026

In case of discrepancy between the Chinese and English versions, the English version prevails.

1. Who we are

ClassHero ("ClassHero", "we", "us") is a classroom gamification web app for teachers, operated by KTH Studio, an independent software developer based in Hong Kong. You can reach us at [email protected].

2. What the service is

ClassHero lets teachers turn classroom performance into in-game progress: student characters, seating-chart points, boss battles, a world map, pet gacha, an auction house and mini-games. It requires a teacher account and stores class data on the teacher's behalf.

3. Acceptable use

• Do not use the service unlawfully or to infringe anyone's rights.
• Do not attempt to disrupt, overload, or gain unauthorised access to the service.
• Do not resell, rebrand, or redistribute the service as your own.
• Only enter student information you are entitled to process as their teacher or school.

4. Plans and pricing

• Individual teacher plan. HK$30/month billed monthly, or HK$248/year billed annually (save over 30%).
• School plan. HK$3,880/year including 40 teachers (including the school admin), billed annually; additional teacher seats are HK$88/year each, prorated when added mid-term. The school plan is limited to teachers sharing the same school email domain; please contact us for exceptions.
• Lifetime membership (founder price). HK$988 one-time payment, limited to the first 100 members, giving permanent access to all individual-plan features for as long as ClassHero is operated. It does not renew and is not a school plan.
• Free trial. New subscriptions start with a 14-day free trial. No credit card is required to start the trial.
• Early-upgrade and early-bird discounts. If you upgrade during your free trial: 50% off on days 1–3, 30% off on days 4–7 and 15% off on days 8–14 of the trial. The discount applies to the first 3 months of the monthly plan or the first year of the annual plan. The Lifetime founder price (HK$988) has no further discount. Every year in August and September (Hong Kong time), the annual individual plan and the school plan get 20% off the first year. Discounts cannot be combined; where more than one applies, the larger one is used.
• Auto-renewal. Paid subscriptions renew automatically at the end of each billing period (monthly or annually, depending on your plan) until you cancel.
• Cancellation. You can cancel at any time. Cancelling stops future renewal; your access continues until the end of the billing period you have already paid for.
• Refunds. See our Refund Policy.

5. Student data

Student data you enter into ClassHero is managed solely by you (the teacher) or your school account administrator. See our Privacy Policy for how it is stored and handled.

6. Software licence and restrictions

During your subscription or trial, we grant you (an individual teacher) or your school a limited, non-exclusive, non-transferable, non-sublicensable right to use ClassHero, solely for use in the classroom. The service itself is not sold to you.

• You must not copy, download and keep, decompile, disassemble, reverse engineer or attempt to obtain the source code of the service.
• You must not, whether manually or by automated means (crawlers, scripts, etc.), scrape, extract or reuse the service's code, illustrations, images, text, interface design or layout, nor use them to create similar or derivative products.
• You must not resell, rent, distribute, sublicense or in any way make the service or any part of it available to any third party.
• You must not share accounts, passwords or sign-in links; each account is for one teacher only. School plans are limited to teachers on the same school email domain.

If you breach this section, we may immediately suspend or terminate your account, fees already paid are non-refundable, and we reserve the right to pursue legal liability and claim damages.

All code, illustrations, images, text and interface design of the service are © 2026 ClassHero. All rights reserved. This section is governed by the laws of the Hong Kong Special Administrative Region.

7. Availability

The service is provided "as is" and "as available". We may change, suspend, or discontinue it at any time. We do not guarantee uninterrupted access or that the service will be error-free.

8. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential loss arising from your use of the service. Where liability cannot be excluded, it is limited to the amount you paid us in the twelve months before the claim.

9. Governing law

These terms are governed by the laws of the Hong Kong Special Administrative Region, and the courts of Hong Kong SAR have exclusive jurisdiction.

10. Changes

We may update these terms. The "last updated" date above will change when we do. Continuing to use the service after an update means you accept the revised terms.